This policy explains what personal information Globix Trading FZE (“Globix”, “we”) collects through this website and in the course of quoting and supplying, how we use it, and the choices you have. We handle personal data in line with applicable UAE data protection law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
Who we are
Globix Trading FZE, SPC Free Zone Licence No. 4431506.01. Registered address: SPC Free Zone, Entrance No. 2, Ground Floor, Sheikh Mohammed Bin Zayed Road, Al Zahia, Muwaileh Commercial, Sharjah, United Arab Emirates. Contact: info@globixtrading.ae · +971 58 103 7151.
What we collect
- Details you send us: name, company, email, phone or WhatsApp number, delivery location, required-by date and the details of your requirement, whether through our quote and contact forms, by email, by phone or on WhatsApp.
- Order records: quotations, proforma invoices, invoices, delivery notes and payment confirmations.
- Enquiry source: our forms record the page you submitted from, the website that referred you and the date you first visited, so we know which pages bring enquiries.
- Website usage: we use Google Analytics to understand how the site is used (pages viewed, device and browser type, approximate location). Our hosting provider, Cloudflare, processes technical data such as IP addresses to deliver and secure the site.
How we use it
- To reply to your enquiry and prepare quotations.
- To process, deliver and invoice orders, and to keep the accounting and business records UAE law requires.
- To improve this website and understand which content is useful.
We do not sell personal information, and we do not add you to marketing lists without your agreement.
Who we share it with
Only with the parties needed to run our business: our form delivery service (Web3Forms), email provider (Zoho Mail), analytics provider (Google), website host (Cloudflare) and WhatsApp (Meta) when you contact us there; delivery partners, who receive delivery details; branding partners, who receive artwork for custom-branded garments; and authorities where the law requires it. Some of these providers process data outside the UAE.
How long we keep it
Enquiries that do not lead to an order are kept for up to 24 months. Customer and transaction records are kept for as long as UAE accounting and tax rules require.
Cookies
Google Analytics sets cookies to measure visits. You can block or delete cookies in your browser settings, or use Google’s analytics opt-out browser add-on. The site works without them.
Your rights
You can ask us to access, correct or delete your personal information, or object to how we use it. Email info@globixtrading.ae and we will respond within 30 days.
Security
The site is served over HTTPS, and access to enquiry and order records is limited to the people who handle them.
Changes
We will update this page if our practices change. The date at the top shows the latest version.